Sales Policy for GigiToyBaby.com
Effective Date: January 11, 2025
At GigiToyBaby.com, we are committed to offering quality products, excellent customer service, and an enjoyable shopping experience. This Sales Policy outlines our procedures, terms, and conditions regarding orders, pricing, payments, shipping, and product availability.
1. Product Information
We strive to provide accurate and up-to-date information about the products available for sale on our website. Product descriptions, images, and pricing are subject to change without notice. While we do our best to represent our products accurately, colors, sizes, and other details may vary slightly due to factors such as lighting, screen resolution, and product updates.
2. Pricing
All prices listed on our website are in U.S. dollars (USD) and include applicable sales taxes, unless otherwise noted. Prices are subject to change at any time without prior notice. However, once an order has been confirmed, the price listed at the time of checkout is the price you will pay, except in cases of pricing errors or technical issues.
We make every effort to ensure that all prices are accurate, but if an error occurs, we reserve the right to cancel or adjust any orders affected by the pricing mistake. In such cases, you will be contacted and given the option to proceed with the corrected price or cancel your order.
3. Ordering Process
To place an order on our website, follow these simple steps:
- Browse the products and add the desired items to your shopping cart.
- Review your order, including product details, quantities, and total cost.
- Provide your billing and shipping information.
- Select your preferred payment method and enter your payment details.
- Review and confirm your order.
Once your order is confirmed, you will receive an email with your order details and a tracking number (if applicable) once your items are shipped. Please ensure all information is correct before completing your purchase, as we are unable to modify orders once they are processed.
4. Payment Methods
We accept the following payment methods:
- Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Other payment options as available during checkout
All payments are processed securely through trusted payment gateways. By placing an order, you authorize us to charge the total cost of your purchase, including applicable taxes and shipping fees.
5. Shipping and Delivery
We offer domestic shipping within the United States. Shipping fees are calculated based on the weight and size of the items you order, as well as the delivery location.
- Processing Time: Orders are processed within 1-2 business days after confirmation. Business days exclude weekends and holidays.
- Shipping Time: Delivery times depend on your location and shipping method selected. Standard shipping typically takes between 5–7 business days, while expedited options are available for faster delivery.
Shipping Address: Please ensure that your shipping address is accurate and complete. We are not responsible for delays or delivery issues caused by incorrect or incomplete address information.
6. Order Confirmation and Tracking
Once your order is processed, you will receive an order confirmation email with a summary of your purchase. Once your order has shipped, we will send you a shipping confirmation email that includes tracking information. You can use the tracking number to monitor the status of your delivery.
Please note that shipping times may vary depending on factors such as weather, holidays, and carrier delays.
7. Sales Tax
Sales tax will be applied to orders shipped within California (CA) in accordance with state and local regulations. If your order is shipping outside of California, sales tax will not be applied. The tax rate may vary based on your location.
8. Canceling an Order
If you wish to cancel an order, please contact us immediately at info@gigitoybaby.com. If your order has not yet been processed or shipped, we will do our best to accommodate your cancellation request. Once an order is in the processing or shipping stage, it cannot be canceled. However, you can return the product once it arrives according to our Return and Refund Policy.
9. Sales Promotions and Discounts
Occasionally, we offer sales, promotions, and discount codes. These offers may be subject to specific terms and conditions, such as limited-time availability, product exclusions, and a minimum purchase requirement. Promotions are valid only during the specified period and may not be combined with other discounts unless explicitly stated.
10. Availability of Products
While we make every effort to ensure product availability, items may go out of stock due to high demand or other factors. If an item is unavailable after placing an order, we will notify you and offer you the option to:
- Choose a replacement item.
- Wait for the item to become available.
- Cancel the order for that item and receive a refund.
11. Product Warranties
GigiToyBaby offers a limited warranty on select products against defects in materials or workmanship. If you experience issues with a product, please contact us at info@gigitoybaby.com for assistance. Our customer support team will guide you through the warranty claim process.
12. Customer Support
If you have any questions or concerns about your order, our products, or our policies, our Customer Support team is here to assist you. You can reach us at:
GigiToyBaby.com
26742 Isabella Pky #203, Canyon Country, California (CA), 91351
Phone: (661) 251-4027
Email: info@gigitoybaby.com
Website: gigitoybaby.com
We are dedicated to providing the best service and ensuring your satisfaction with every purchase.