Payment Policy for GigiToyBaby.com

Effective Date: January 11, 2025

At GigiToyBaby, we aim to provide a secure and seamless payment experience for our customers. This Payment Policy outlines the payment methods we accept, payment processing, and other related information to ensure a smooth transaction when purchasing from our website.

1. Accepted Payment Methods

We accept the following payment methods for orders placed on GigiToyBaby.com:

  • Credit and Debit Cards: We accept major credit and debit cards, including:
    • Visa
    • MasterCard
    • American Express
    • Discover
  • PayPal: Customers can use PayPal to complete their purchase securely.
  • Other Payment Methods: Depending on availability, we may offer additional payment options at checkout.

2. Secure Payment Processing

All transactions on GigiToyBaby.com are processed through secure payment gateways to ensure your financial information is kept safe. We use industry-standard encryption technologies to protect your payment details and ensure that your sensitive information is transmitted securely.

3. Payment Authorization

By placing an order with us, you authorize GigiToyBaby to charge your chosen payment method for the total purchase amount, including product prices, applicable taxes, and shipping fees. We reserve the right to cancel or refuse any order if we suspect fraudulent activity or if there is an issue with the payment.

4. Payment Timing and Order Confirmation

Payment is required at the time of purchase. Once your payment is successfully processed, you will receive an order confirmation email that includes the details of your purchase.

  • If there are any issues with processing your payment, we will notify you promptly and provide instructions on how to resolve the issue.
  • Your order will only be shipped once payment has been successfully processed and confirmed.

5. Taxes and Fees

All applicable sales taxes will be added to your order based on the destination and local tax laws. For customers ordering from California, the applicable sales tax will be applied to your order during checkout.

  • Sales tax rates may vary depending on the delivery location.
  • Any shipping fees will be calculated during checkout based on the weight and destination of your order.

6. Currency

All prices listed on GigiToyBaby.com are in U.S. dollars (USD). We currently only accept payments in U.S. dollars. If you are shopping from outside the United States, your bank or payment provider will handle any currency conversion and may charge additional fees.

7. Order Modifications and Cancellations

Once an order is placed and payment is processed, it is generally not possible to modify or cancel the order. However, if you need to make a change or cancellation, please contact our Customer Support team immediately at info@gigitoybaby.com.

  • If your order has not yet been processed or shipped, we will do our best to accommodate your request.
  • Once an order is in the processing or shipping stage, we cannot make changes. You may initiate a return after receiving the product, according to our Return and Refund Policy.

8. Payment Issues and Declined Transactions

If your payment is declined or if there are any issues with processing your payment, we will notify you via email and ask you to provide an alternate payment method.

  • Please ensure that your payment details are correct, including your card number, expiration date, and billing address.
  • If your payment is declined, you may also want to check with your bank or credit card provider for any issues.

9. Fraud Prevention

To protect our customers and ourselves from fraud, we use fraud detection measures to verify all payments. If we suspect any fraudulent activity or if your payment is flagged for verification, we may contact you for additional information or verification before proceeding with your order.

  • Orders suspected of being fraudulent may be canceled or flagged for further review.
  • We reserve the right to cancel any order if we suspect fraud or any suspicious activity.

10. Payment Disputes and Chargebacks

In the case of a payment dispute or chargeback, we will investigate the issue and work with the relevant payment providers to resolve the matter. If you believe there is an issue with your order or payment, please contact us immediately at info@gigitoybaby.com before initiating a chargeback.

  • We encourage you to reach out to our Customer Support team to resolve any concerns or disputes regarding your payment.

11. Customer Support

If you have any questions or issues related to payments, please do not hesitate to contact our Customer Support team. We are here to assist you with any inquiries or problems you may encounter during your purchase process.

You can reach us by: